One of the main problems that continue to arise when buying roller blinds online is whether the quality meets our expectations and whether the quality of roller blind fabrics can be guaranteed is also very relevant to us. For roller blinds and custom roller blind fabrics, we will introduce you to our guarantee and purchase process.
Although payment methods are now more widespread, online stores are safer, more comfortable, and faster, and the product quality is the same as physical stores (or higher), but purchases made over the Internet continue to generate doubts we will write in this article Provide you with more detailed information so that you can resolve any questions before you buy.
Quality assurance.
UNITEC’s roller blind fabrics and types have at least a 3-4 year guarantee date, effective from the date of purchase. If it is an electric roller blinds (with a remote control or button), the warranty period is 5 years.
Our products have been tested one by one in the factory before leaving the factory. They are bound by all required quality controls, but this does not rule out possible malfunctions.
In each product table on the Internet, we have detailed the technical specifications, the ingredients of the roller blinds, and the recommendations for maintaining each roller blinds.
For example, when you buy a blackout roller blind, it is important to consider that the fabric may lose some during the first few washes. Similarly, if we get a dark translucent sunscreen roller blind, you only need to wipe it gently with a damp cloth.
Claims and returns.
Just because the customer does not like it, the roller blind cannot be returned. These are tailor-made products according to the selected color and type. Therefore, we always recommend that you use the free sample service so that you can choose fabrics for free without any surprises. But if it is due to quality problems, we can give you a refund or a discount for the next order.
What was the problem before? How long can the roller blind last? Now, we want you to resolve all your doubts.
Maintain the roller blinds.
As for maintenance, most of UNITEC roller blinds don’t need to care too much. Roller blind fabrics repel dust and moisture, so they will not accumulate dust. Vertical roller blinds can be cleaned, plain weave roller blinds only need to be wiped with a damp cloth.
Post time: Jan-13-2021